Teams and connected accounts

Before you publish, you need an account group (a team): it gathers the social accounts of one topic or brand, so a single post goes out to several networks at once. Each group holds one account per network: Facebook, Instagram, TikTok, YouTube, Threads and X (Twitter).

Step 1. Open the Publishing page

Click Publishing in the left sidebar. The page has two tabs: Posts and Account groups (the number beside it is how many groups you have). Open Account groups.

Step 2. Create a group

1. Click Create team.
2. Enter a Team name (required) and a Description (optional).
3. Click Create team to save.

The new group shows as a card with six network icons: a connected network shows the account name, one not yet connected is greyed out.

Step 3. Connect each network

1. Click the group's card to open its page.
2. On the tile of the network you want, click the connect button.
3. A new window opens the network's sign-in page. Sign in and allow sangtao.ai to post.
4. The window closes by itself after a few seconds (or close it yourself) — the tile now shows the connected account.

A group's page: six tiles Facebook, Instagram, TikTok, YouTube, Threads, X (Twitter); one connected tile with its choose-page and disconnect buttons, one unconnected tile with its connect button

Pick a Page or channel (Facebook, YouTube, Instagram)

A Facebook account can manage several Pages, a YouTube account several channels. After connecting, a channel picker opens so you choose where posts go; when there is only one option, sangtao.ai picks it for you. To change it later, use the choose / change page button on that network's tile.

Instagram: two ways to connect

When you connect Instagram you pick one of two methods — both post the same way:

• Connect via Facebook — through Facebook Business, requires a Facebook page.
• Connect directly to Instagram — simpler, no Facebook required.

To switch methods, disconnect the current Instagram account first.

Managing groups and accounts

• Disconnect: the button on a network's tile removes the account from the group.
• Sync: the circular-arrow button at the top right of the group page reloads the accounts' status.
• On a group's card, click … to edit its name and description, Copy Team ID (used when publishing through the API) or delete the group.

Limits

The number of channels you can connect (counted across all your groups) and the number of groups are limited. At the limit the connect button is locked and the page shows a notice; an account that has never topped up sees a button like Top up to unlock … channels — your first top-up raises the limit. See Pricing.

See also

• Compose and schedule
• Text-only posts and Facebook backgrounds
• Tracking status and retrying
• API: List groups, Accounts of a group